Frequently Asked Questions
Click a frequently asked question below to see the answer.
Zodiac G4 does not move, or moves sluggishly
1. Ensure ideal flow is attained using Pool Pulse.
2. Check diaphragm for damage or wear.
3. Backwash filter and empty pump basket.
4. Check for air in system. If water level in pump basket drops, check hose connections, tighten all fittings at pump, check gasket in pump basket for wear.
Note: In water 60°F or less, it may be necessary to increase flow to compensate for the reduced flexibility of the hose and diaphragm.
Zodiac G4 gets stuck at steps
1. Confirm proper hose length. Shorten if necessary.
2. Use Flow Gauge or Pool Pulse to verify proper flow.
3. Use return jets to guide cleaner.
4. Install Large Wheel Deflector (part# W46155).
Zodiac G4 stays in one end of the pool
1. Ensure ideal flow is attained using Pool Pulse.
2. Point return jets as far down as possible.
3. Check hose for kinks or coils. Lay hose in sun for a few hours to straighten.
4. Confirm proper hose length.
5. If hose weight is installed, verify correct positioning, 60 inches (1.5 m) from cleaner.
Zodiac G4 stays on walls or edge of pool.
1. Use Flow Gauge to verify proper flow.
2. Install hose weight 60 inches (1.5 m) from cleaner.
3. Confirm proper hose length. Shorten if necessary.
4. Use return jets to guide cleaner.
Zodiac G4 sticks on ladder
1. Check flow rate with Pool Pulse.
2. Remove ladder if possible.
3. Install ladder guard (order part# G21 from Zodiac dealer).
3. Install wheel deflector (Part No. W83278)